Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Contact Information: Names, phone numbers, and email addresses of people you add to the Service.
• Check-in Data: Records of check-in events, responses, and timestamps.
• Usage Data: How you interact with the Service, including log data and device information.
• Payment Information: Billing details processed securely through Stripe. We do not store your full card details.

2. How We Use Your Information

• To deliver check-in notifications via SMS, email, and app push notifications.
• To alert emergency contacts when a check-in is missed.
• To process subscription payments and manage your account.
• To improve the Service and troubleshoot technical issues.
• To communicate important updates about your account or the Service.

3. SMS Consent and Communications

JustaCheck sends automated SMS messages to contacts you add to the platform. Recipients must provide express written consent before receiving any recurring SMS messages. A one-time consent request is sent to the recipient first, and recurring messages are only delivered after the recipient replies YES.

Types of messages sent:

• Recurring wellness check-ins (e.g., "Are you doing okay today?")
• Medication reminders
• Safety and emergency notifications
• One-time consent request messages

• Message frequency varies based on your configured check-in schedule.
• Message and data rates may apply.
• Recipients may reply STOP at any time to opt out of all messages.
• Recipients may reply HELP for assistance, or contact us at support@justacheck.app.
• Consent is not required as a condition of purchase.

Mobile Opt-In Data & Consent:

SMS consent data and mobile phone numbers are not shared with third parties or affiliates for marketing or promotional purposes. Opt-in data is used solely to deliver the wellness check-in and reminder service you have configured.

For full details on our opt-in process, please see our SMS Consent Policy.

4. Sharing of Information

We do not sell your personal data. We do not share mobile opt-in data or SMS consent information with third parties for marketing purposes. We may share information with:

• Service Providers: Twilio (SMS delivery), Resend (email), and Stripe (payments) — only as necessary to operate the Service.
• Legal Requirements: When required by law or to protect the rights and safety of users.

5. Data Retention

We retain your data as long as your account is active. You may delete your account and associated data at any time from your dashboard. Check-ins stop immediately, and we permanently delete remaining account data within 30 days, except where retention is required by law.

6. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and secure credential storage. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Opt out of marketing communications.

To exercise these rights, contact us at support@justacheck.app.

8. Children's Privacy

JustaCheck is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions, contact us at support@justacheck.app.